Relocation Patient Information Letter

Important Information about your GP Practice - The Island Medical Centre will be temporarily operating from Docklands Medical Centre from Monday 12th of April 2021.

We are following up our first letter sent in December 2020 to inform you that the Island Medical Centre will now be temporarily relocating from its current premises at Roserton Street, Isle of Dogs, London E14 3PG to the Docklands Medical Centre premises in April 2021.

In an effort to minimise disruption to our patients, the move will take place over the weekend. The Island Medical Centre will be closing at 6:30pm on Friday 9th April 2021 at Roserton Street and will reopen in the temporary premises at Docklands Medical Centre at 8.00am on Monday 12th April 2021.

The renovation will increase clinical space and improve practice facilities. We hope this enhanced environment will improve the service we offer. This work will start in April for an expected duration of 6 months.

Docklands Medical Centre is located at 100 Spindrift Avenue, Isle of Dogs, London E14 9WU (0.9 miles away) which is approximatively a 19 minute walk, a 6 minute drive or 10-15minute journey by bus (routes 135 or D7) 

                

Local map showing travelling distance from Island Medical Centre to Docklands Medical Centre   &  Photo of Dockland Medical Centre Building

What does this mean for you?

You do not need to do anything. Although the practice will be moving temporarily to Docklands Medical Centre, you will continue to be a registered patient of the Island Medical Practice* and our GP services will continue to be provided by your existing medical team. Docklands Medical Centre offers enough administrative and clinical space to accommodate the Island Medical Centre practice.

  • You will continue to be registered with the practice when it moves to its temporary location.
  • The doctors and nurses will remain the same and will continue to have access to your medical records.
  • The appointment system will not change.
  • The practice’s telephone number will remain the same.

We encourage patients to contact with us online first. Alternatively, we can offer a telephone consultation/ video consultation. Attendance at the practice is by appointment only in line with Covid-19 requirements to keep both patients and staff safe.

If you have any concerns about accessing services during this period, please contact the practice (contact provided at the bottom of the letter) who will support you or discuss alternative options. 

 

What happens next?

We will write you again closer the end of the renovation works to inform you about the move back date to the Island Medical site at Roserton Street. In the meantime, we will keep our patients informed via our practice website https://www.islandmedical.co.uk/

 

Opening hours:

Monday and Wednesday 8am – 8.00pm
Tuesday, Thursday & Friday 8am--6.30pm                                                                                                                                                                                   Saturday 9am-1pm

Out of hours contact is number is 111

Telephone Hours

Monday to Friday - 8am--6.30pm                                                                                                                                                                                                      Saturday 9am-1pm

If you have any questions, please contact Sheila Dod, Practice Manager by Tel: 0207 987 4231 or email: thccg.imc@nhs.net

Thank you in advance for your patience and on-going support during this renovation project. We look forward to welcoming you to our temporary site and future renovated site.

Yours sincerely,

Sheila Dod.

As always, patients have the choice to register with any practice whose catchment they reside in.  All local practice lists are open and patients can find their nearest practice by looking on the NHS website

 

For free translation phone

This information is available for translation, audio, large print and braille; please call 0800 952 0119 and use the reference code 1398628.

Për një përkthim falas telefononi

هاتفياً االتصال الرجاء اجملانية للترجمة বিনাখরচে অনুিাচের জন্য চেবিচান করুন Za besplatne prevode pozovite

欲索取免費譯本,請致電

Pour une traduction gratuite, téléphonez Για δωρεάν μετάφραση, τηλεφωνήστε મફત ભાષાંતર માટે ફોન કરો

निःशुल्क अिुवाद ्के  निए ्कृ पया फ़ोि ्कीनिए

بو ته رجومه كردنى به خورايى ته له فون بكه ب

Dėl nemokamo vertimo skambinkite

സൗജന്യമായ തർജ്ജിമയ്ക്ായജി ബന്ധപ്പെടുക

Po bezpłatne tłumaczenie prosimy dzwonić Para uma tradução grátis, telefone

ਮੁੱਫ਼ਤ ਅਨੁਵਾਦ ਲਈ ਫ਼ੋਨ ਕਰੋ

Перевод  –  бесплатно. Звоните

Para obtener una traducción gratuita llame al Turjubaan bilaash ah kala soo hadal telefoonka இலவச மொழிமெயர்ப்புக்கு மொலலபெசி மசயயவும் Ücretsiz çeviri için telefon edin

Để cón bản dịch miễn phí hãy điện thoại کريں فون لئے کے ترجمے مفت