Relocation Patient Information Letter

Important Information about your GP Practice - The Island Medical Centre

We are delighted to announce that the Island Medical Centre will be undergoing essential building works thanks to investment from the London Borough of Tower Hamlets. The renovation will increase clinical space and improve practice facilities. We hope this enhanced environment will improve the service we offer.

During the renovation, the Island Medical Centre will temporarily move to the Docklands Medical Centre. This work is estimated to start in February and take between 3 and 6 months.

Docklands Medical Centre is located at 100 Spindrift Avenue, Isle of Dogs, London E14 9WU (0.9 miles away) which is approximatively a 19 minute walk, a 6 minute drive or 10-15minute journey by bus (routes 135 or D7).

local map image

Local map showing travelling distance from Island Medical Centre to Docklands Medical Centre.

 

What does this mean for you?

You do not need to do anything. Although the practice will be moving temporarily to Docklands Medical Centre, you will continue to be a registered patient of the Island Medical Practice* and our GP services will continue to be provided by your existing medical team. Docklands Medical Centre offers enough administrative and clinical space to accommodate the Island Medical Centre practice.

  • You will continue to be registered with the practice when it moves to its temporary location.
  • The doctors and nurses will remain the same and will continue to have access to your medical records.
  • The appointment system will not change.
  • The practice’s telephone number will remain the same.

We encourage patients to contact with us online first. Alternatively, we can offer a telephone consultation/ video consultation. Attendance at the practice is by appointment only in line with Covid-19 requirements to keep both patients and staff safe.

If you have any concerns about accessing services during this period, please contact the practice (contact provided at the bottom of the letter) who will support you or discuss alternative options.

 

Getting Involved

We will also be holding a series of virtual sessions via Zoom (dial in option provided) where you can talk to us regarding the relocation and to share any queries or concerns that you may have. These sessions are planned to take place on the following dates and times. You are invited to attend at any time throughout the sessions:

 
Date Time Meeting Details (zoom or dial in)
Thursday 7th January 2021 from11:30 to 12:30 Virtual: https://zoom.us/join
Meeting ID: 889 8292 3486
Passcode: 403111
Dial in: +442039017895
Meeting ID: 88982923486#
Thursday 7th January 2021 from 16:30 to 17:30 Virtual: https://zoom.us/join
Meeting ID: 817 1543 5526
Passcode: 477789
Dial in: +442039017895
Meeting ID: 81715435526#

If you are not able to attend the virtual meeting, you are invited to contact the practice directly.

 

What happens next?

In an effort to minimise disruption to our patients, the move to Docklands Medical Centre will take place over a weekend. We will contact you again to inform you of the exact move date as soon as possible.

 

Opening hours:

Monday to Friday 8am – 6.30pm
Saturday 9am-1pm

Out of hours contact is number is 111

Telephone Hours

Monday to Friday 8am – 6.30pm

If you have any questions, please contact Sheila Dod, Practice Manager by Tel: 0207 987 4231 or email: thccg.imc@nhs.net

Thank you in advance for your patience and on-going support during this renovation project. We look forward to welcoming you to our temporary site and future renovated site.

Yours sincerely,

Sheila Dod.

As always, patients have the choice to register with any practice whose catchment they reside in.  All local practice lists are open and patients can find their nearest practice by looking on the NHS website

 

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